FAQ
We know you may have questions before you come out and see us, so we have compiled a few frequently asked questions listed below. If we haven't addressed what you what to know please feel free to contact us directly through the link below. We look forward to hearing from you and we will get back shortly.
Here Are A Few Common Questions
We understand that you may have questions about who we are, what we do, and how to navigate our resources. This page is designed to provide clear and helpful answers to some of the most common questions about our mission, services, and how you can get involved.
Whether you're seeking support, looking to partner with us, or want to learn more about the organizations we connect, this FAQ is here to guide you. If you don't find what you're looking for, please don’t hesitate to reach out directly—we’re here to help!
Let’s get started!
EVENTS
1) Do you do private events?
Yes of course! We have done dozens of both public and private events to include the following: baby shower, weddings, various corporate parties and events, schools (both staff and students), art fairs, car shows, and probably a few others that we aren’t even remembering to put on here. The truth is, we are willing to do any event and we are pretty obsessed with ensuring that your guests/team are absolutely thrilled by having us there. We put a lot of thought into how to make each event special as they certainly are not one size fits all.
As each event is not one size fits all, the cost is according to several factors of the event to include the following: time to serve, number of people we are serving, and day (weekends/evenings will have higher minimums).
2) What is the cost of events?
What is the average cost? For private events, we keep a tab of items served and bill you at the end of the event. We request a minimum of $700 for the first two hours of service and an additional $300 for every hour after that. An 18% gratuity will be added to the final bill.
How long do I need to book the trailer?
The minimum is 2 hours, depending on the event, we suggest no more than 3 hours.
How many people can you serve in one hour?
A maximum of 35-50 people in one hour allows us to offer every customer the best service.
3) Will you do only coffee or only donuts for an event?
Yes, we are open to whatever you are wanting us to serve, but we must add that the events where we have done only one…the customers are always begging for both coffee and donuts!
PRODUCTS
1) Do you have any alternative milks for coffee drinks?
Yes, We serve oatmilk as an alternative to dairy. Why oatmilk? It has been proven as the most creamy and the best tasting alternative to dairy when steamed. There are many other options other coffee businesses will use, but due to both space constraints and wanting to serve the highest quality product, we have chosen to use oatmilk.
2) Do you have gluten-free donuts?
Unfortunately, we do not at this time. As we are currently running solely out of a food truck, we are extremely limited on space and do not have sufficient room for an additional donut maker. With this in mind, we don’t see any scenario we will be able to serve gluten-free out of the truck due to cross-contamination. As we are hoping one day to serve out of a brick-n-mortar, we will most certainly have a gluten-free option.
3) Can we get fewer donuts than a half dozen?
Our donuts are mini donuts (donut hole size), hence a half dozen being our smallest option.
LOCATION
1) Where will your truck be and when?
We post our schedule every Sunday afternoon on Instagram (@retrocoffeeanddonuts), Facebook, and here on our website. Our most common spots are on the east side of Sea Isle Park on Estate Dr in East Memphis., Windward Slopes Park in Lakeland, and Bartlett Hills Baptist Church in Bartlett.
CLICK HERE: TO SEE WHERE WE ARE THIS WEEK
MISCELLANEOUS
1) What is your favorite part of Retro Coffee and Donuts?